Just want to say a special thanks for taking the stress out of managing my properties for nearly 15 years now. It’s been great to know they are in safe hands. In particular you and the team have always kept me up to date and handled maintenance, finding great tenants, regular rent payments that are always on time, legal requirements and going that extra mile i.e. Personally cleaning my new Albany property when I had issues with my builder completing the build in a presentable state before the new tenant moved in.
All things I really appreciate and remember. Great job and service!
I have total confidence in Karen managing my properties. She is attentive and conscientious. Karen ensures the property is looked after and raises any concerns immediately…and certainly not afraid of the hard word/action when required.
We have had our properties managed by RayWhite Browns Bay, (led by team Karen Ingram & Shane Crowle) for approximately 18+ years, and are delighted with results. We have always had long-term tenants, whom pay rent and periodically properties updated. It has been a hassle free, rewarding investment, which has allowed my wife and I to focus on our careers and family, in another country.
Rob & Kate
Karen has been my property manager for 2 properties I have in the Bays. I live and work in North Africa, so rely on a professional Property Manager. Karen, I have found to be professional, and honest, she has good judgement and we communicate on any issues or decisions. Also at times Karen will make a decision, and I trust her to do this. She not only is a good property manager to me the landlord but also to my tenants. I am very happy and glad she is my property manager, and would recommend her.
We have used the service of Ray White Brown Bay and in particular Karen Ingram on several occasions when renting out our property. We have found her to be a sincere and professional agent in all circumstances .we have no hesitation in recommending her to both landlords and tenants.
Roy & Sue
I wanted to write and thank you for the outstanding service you have given us in looking after our rental property in Browns Bay. Before you took over the management of this property we had been managing it ourselves for some time, which was stressful and I have to say fraught with all sorts of problems I had not thought of. We had a long list of tenants with various problems resulting and we were achieving a lower rental for our property than you were able to achieve for us. We also feel that our property , in your care was much better maintained than it was when we were managing it, despite our best efforts, you were able to secure great maintenance people for us at a much better price than we could! The tenants were happier and so were we! The only reason for terminating our agreement was that family have now moved into the property so it is no longer available as a rental. If we ever bought another rental we would certainly be coming back to you and asking you to manage it for us.
I would highly recommend your property management skills and wish you every success in your ongoing work.
Susan & Martin
I’ve owned retail properties since 2003. I managed them for the first 10 years thinking I was saving money by not using a property manager. Eventually I decided to get one and have used Shane and Lara since 2014. I can’t recommend them highly enough, not only have I had higher quality long term tenants who pay their rent on time, the rent is kept up to date with the market and the properties are extremely well looked after. Any maintenance issues are quickly identified due to the regular
inspections and the team have access to good quality trades people at good prices. With increasing compliance on landlords, I’d rather have an expert looking after my investments plus the fees are tax deductible. I genuinely wish I had done it sooner.
Nigel & Cathy
We would like to make comment about the very professional behaviour of Ruari Clark at Ray White Browns Bay rental team. We have found Ruari to very personable, prompt and understanding. He is one of the few who understand that people renting are people too. I am sure the experience he brings to the the business there has been very well received.
Darin & Sandra
I would just like to send you this note to thank you for all your hard work and amazing support during our rental time at Killybegs as well as all the support you gave us when we were moving out. You went above and beyond in always making sure we are comfortable with what is happening, always checking if it suited us and making sure we know where we are in the process and that helped us so much to plan for what we needed to do going forward. Thank you for taking the time to help and accommodate us. You worked so hard and we are very grateful for that.
You made the stressful experience of moving a bit easier, you are a great property manager and the new tenants are lucky to have you representing them.
Since 2005, Ray White Browns Rentals Bay has managed a variety of rental properties for us.
Our Property Manager Karen Ingram has shown great skill in the management of people and property and we know that we can rely on Karen to carefully monitor and report on any issues that require attention.
Hence we have no hesitation in recommending the service that we have experienced.
Robert & Maria